or you could just bang it out manually the 42 more times that you have to do the task just as fast as it'd take to script it (which you'd then throw away afterwards because you won't ever do this exact same task again). I'm looking more for something to bridge the gap of those times where you could break out some scripting. Requests come in via email, live chat, text-messages, phone calls - all go into the same storage, where help desk agents can add their responses and keep track of tickets. If I wanted to do that then I'd break out AutoHotkey instead. IT ticketing system is a software app, that converts all incoming tech support requests into tickets and stores them in one central database for later management.
To be clear I'm not really looking for multiple macros, saving/loading macros for later, or any other fancy stuff. Does anyone know of any good bare-bones macro programs designed for small, one-off type of tasks?